Delivery & Dispatch

Shipping Policy

Order Processing

To guarantee the signature quality of Perle Rare by Emma, dispatch times depend on whether your piece is selected from our curated ready-to-wear lines or crafted as a unique bespoke order:

Ready-To-Wear Items

Prepared and packed with care. Ready for dispatch within 1–2 business days.

Bespoke Commissions

Emma hand-assembles each item to your exact size specifications. Dispatched within 3–5 business days.

Shipping Estimates

We work with premium global couriers to deliver your strands safely to your doorstep:

Local Deliveries

Same-day or next-day courier services available in the main city area.

International Shipping

Dispatched globally via DHL Express or FedEx. Delivery arrives at your location within 3–7 business days.

Tracking & Updates

Live order tracking is not available in this site's assistant. Contact the atelier to ask about your order:

  • Include your order reference in your WhatsApp message or email.
  • Ask the atelier to confirm dispatch and any available tracking information.
  • This website does not provide automated tracking results.